Robopac® is a registered trademark property of Aetna Group Spa. Eurotecsa International LLC manages this website under a commercial distribution license for the southern US territory. The personal information and cookie management will remain under Eurotecsa International LLC’s responsibility.

Your privacy and security are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with USA legislation in 2024. By using our website, you consent to the terms outlined in this policy.

1. Collection of Personal Information

We may collect various types of personal information from you, including but not limited to:

  • Names
  • Email addresses
  • Phone numbers
  • Company names
  • Addresses

We collect this information when you voluntarily provide it to us, such as when you fill out a web form on our website or interact with our services.

2. Use of Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. These cookies may include:

  • Functional cookies
  • Analytic cookies
  • Profile cookies
  • Retargeting cookies
  • Social cookies

By using our website, you consent to the use of these cookies. You can manage your cookie preferences through your browser settings.

3. Use of Personal Information

We may use your personal information for the following purposes:

  • To provide and maintain our services
  • To communicate with you, including responding to inquiries and providing updates
  • To personalize your experience and deliver relevant content
  • To analyze and improve our website and services
  • To comply with legal obligations

4. Sharing of Personal Information

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to use your information only as necessary to provide the services to us.

We may share your personal information with Robopac USA and Aetna Group Spa for the following purposes:

  • Continuous service improvement
  • Marketing
  • Follow-up quotations, shipments, and deliveries.

5. Pipedrive Integration

We utilize Pipedrive as our Customer Relationship Management (CRM) system. When you submit personal information through a web form on our website, it may be stored in Pipedrive for the purpose of managing our interactions with you. Pipedrive’s use of your information is governed by its own privacy policies, which align with Google’s privacy policies regarding the handling of personal data.

6. Your Rights

You have the right to access, correct, or delete your personal information held by us. You may also request information about how your data is being used by contacting our website administrator at mkt@eurotecsa.com.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at mkt@eurotecsa.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.